Affordable And Safe Delivery Straight To Your Home!
Delivery Within Peninsular Malaysia
|Zone||Location||FREE Delivery For Purchase Above||Normal Delivery Rate (RM)||Special Delivery Rate (RM)|
|A||Rawang, Semenyih, Puncak Alam, Kuala Selangor, Nilai, Sepang, Seremban, Senawang, Ijok,||3,000||100||200|
|B||Bukit Beruntung, Sendayan, Kerling, Kuala Kubu Bahru, Beranang, Batang Kali, Hulu Yam, Sekincan, Sg. Besar, Sabak Bernam, Rembau, Kuala Pilah, Tampin, Gemencheh, Johol, Bahau, Port Dickson||5,000||150||300|
- Our normally delivery rate is base on our schedule where we time your delivery together with other customers in your location.
- Delivery by truck is available for delivery on Monday-Saturday excluding public holiday. Delivery request or arrangement can be arranged by WhatsApp 011-5915 3388 or emailing us at firstname.lastname@example.org after completing your online transaction.
- In a typical scenario, you can expect delivery within 5 – 10 working days for KV, Zone A & B and 10 – 15 working days for Zone C, D & E depending on stock availability and status.
- Self-assembly is required for most of our items unless stated otherwise. Assembly service is available with a minimal fee and varies according to item and purchase value. Do consult us for an official quote for our installation service.
- Our delivery fee is base on per trip basis regardless of quantity of items. The more you buy the better the value and savings you get from us!
- Delivery rate above excludes delivery to islands without linked bridge.
- Do note that delivery time frame will be extended if you do not accept the first delivery truck schedule especially if your location is situated outside Klang Valley.
- If you wish to pick your own delivery date/ or have any other special request, a separate delivery fee will apply. Kindly refer to our Special Delivery Fee column for reference.
- For any other issues or request, please do not hesitate to call or WhatsApp us at 011-5915 3388.
Learn More About Our Delivery Charges By Courier
|First 10 Kg||RM 18.00|
|Subsequent Kg||RM 1.80 /Kg|
- Delivery charges by courier services will be calculated based on total weight.
- Delivery charges for courier items will be waived if bought together with items with truck delivery.
|First Kg||RM 18.00|
|Subsequent Kg||RM 18.00 /Kg|
- Delivery charges by courier services to East Malaysia will be calculated based on total weight of your order.
- Self-assembly for furniture items. No worries, all our items are easy assembly. Assembly instruction and tools are provided in the carton. Contact us if you have any questions.
- Order will be processed and dispatched from Arturo warehouse around 14 working days and subject to item(s) availability.
- Made to order item(s) and pre-order item(s) will have a longer dispatch time.
- Our delivery team will provide you with a courier tracking number for tracking purposes after vessel departure.
- Expected to receive around 4-8 weeks from the purchasing date for item(s) in stock. Made to order/pre-order item(s) will have a longer expected time to receive.
Learn More About Our Delivery Time
- Items in stock: 10-14 working days for Truck Delivery items and 5-7 working days for Standard Delivery items.
- Items that are out of stock: Please email or call us for assistance.
- Made to order items: 4-6 weeks
- Pre-order items: 8-12 weeks.
- For more accurate delivery lead time on out-of-stock and pre-order items, kindly email us at email@example.com
Fee On Last Minute Change Of Delivery Time /Delivery Address
- Our delivery team will call to confirm your delivery date/address, once the date and address is mutually agreed, we will proceed to book a truck and arrange for delivery.
- You can call to change the delivery date/address but we need an advance notice of at least 3 working days.
- Any delivery date/delivery time/delivery address change that is made 2 working days before the delivery date will be subjected to a fee.
- The fee will be as per the shipping charge made during the purchase of the order.
|Item||Disposal charge /piece|
|1 Seater Sofa||RM 100|
|2 Seater Sofa||RM 200|
|3 Seater Sofa||RM 300|
|L-shape /Sectional Sofa||RM 300 – 350|
|Sofa Bed||RM 300|
|King Bed||RM 250|
|Queen Bed||RM 250|
|Single/Super Single Bed||RM 250|
|Dining Table (Glass)||RM 150|
|Dining Table (Wood)||RM 100|
|Dining Chair||RM 30|
- The above rate for disposal charges is for item(s) that can be dismantled only (customer must confirm that the item(s) can be dismantled).
- In the case that customer(s) is unsure whether the item(s) can be dismantled or not, please get advice from our delivery/retail team as the disposal charges might be different or additional charges might be incurred.
- Customer(s) MUST inform our delivery team/retail team in advance if there are item(s) for disposal.
- Disposal can only be done during the same Arturo delivery trip.
- Disposal fee must be made to Arturo at least 3 days before the delivery/disposal date.
- Disposal fee is maxed RM 500 at one time/address.
- Relocation fee is RM150 within 50km.