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Delivery Guide

Affordable And Safe Delivery Straight To Your Home!


Delivery Within Peninsular Malaysia

Delivery Fee   
ZoneLocationFREE Delivery For Purchase AboveNormal Delivery Rate (RM)Special Delivery Rate (RM)
KVKlang Valley1,00050100
ARawang, Semenyih, Puncak Alam, Kuala Selangor, Nilai, Sepang, Seremban, Senawang, Ijok,3,000100200
BBukit Beruntung, Sendayan, Kerling, Kuala Kubu Bahru, Beranang, Batang Kali, Hulu Yam, Sekincan, Sg. Besar, Sabak Bernam, Rembau, Kuala Pilah, Tampin, Gemencheh, Johol, Bahau5,000150300
CMelaka8,000200450
 Perak8,000250800
DPahang8,000250800
 Johor8,000250800
 Penang8,000250800
ETerengganu10,0003501100
 Kedah10,0003501100
 Kelantan10,0005001300
 Perlis10,0005001300
FLangkawi30,000N/A3500
  • Our normally delivery rate is base on our schedule where we time your delivery together with other customers in your location.
  • Delivery by truck is available for delivery on Monday-Saturday excluding public holiday. Delivery request or arrangement can be arranged by WhatsApp 011-5915 3388 or emailing us at hello@arturo.com.my after completing your online transaction.
  • In a typical scenario, you can expect delivery within 5 – 10 working days for KV, Zone A & B and 10 – 15 working days for Zone C, D & E depending on stock availability and status.
  • Self-assembly is required for most of our items unless stated otherwise. Assembly service is available with a minimal fee and varies according to item and purchase value. Do consult us for an official quote for our installation service.
  • Our delivery fee is base on per trip basis regardless of quantity of items. The more you buy the better the value and savings you get from us!
  • Delivery rate above excludes delivery to islands without linked bridge.
  • Do note that delivery time frame will be extended if you do not accept the first delivery truck schedule especially if your location is situated outside Klang Valley.
  • If you wish to pick your own delivery date/ or have any other special request, a separate delivery fee will apply. Kindly refer to our Special Delivery Fee column for reference.
  • For any other issues or request, please do not hesitate to call or WhatsApp us at 011-5915 3388.

Learn More About Our Delivery Charges By Courier

West Malaysia

First 10 KgRM 18.00
Subsequent KgRM 1.80 /Kg
  • Delivery charges by courier services will be calculated based on total weight.
  • Delivery charges for courier items will be waived if bought together with items with truck delivery.

East Malaysia

First KgRM 18.00
Subsequent KgRM 18.00 /Kg
  • Delivery charges by courier services to East Malaysia will be calculated based on total weight of your order.
  • Self-assembly for furniture items. No worries, all our items are easy assembly. Assembly instruction and tools are provided in the carton. Contact us if you have any questions.
  • Order will be processed and dispatched from Arturo warehouse around 14 working days and subject to item(s) availability.
  • Made to order item(s) and pre-order item(s) will have a longer dispatch time.
  • Our delivery team will provide you with a courier tracking number for tracking purposes after vessel departure.
  • Expected to receive around 4-8 weeks from the purchasing date for item(s) in stock. Made to order/pre-order item(s) will have a longer expected time to receive.

Learn More About Our Delivery Time

  • Items in stock: 10-14 working days for Truck Delivery items and 5-7 working days for Standard Delivery items.
  • Items that are out of stock: Please email or call us for assistance.
  • Made to order items: 4-6 weeks
  • Pre-order items: 8-12 weeks.
  • For more accurate delivery lead time on out-of-stock and pre-order items, kindly email us at hello@arturo.com.my

Fee On Last Minute Change Of Delivery Time /Delivery Address

  • Our delivery team will call to confirm your delivery date/address, once the date and address is mutually agreed, we will proceed to book a truck and arrange for delivery.
  • You can call to change the delivery date/address but we need an advance notice of at least 3 working days.
  • Any delivery date/delivery time/delivery address change that is made 2 working days before the delivery date will be subjected to a fee.
  • The fee will be as per the shipping charge made during the purchase of the order.

Disposal Charges

ItemDisposal charge /piece
1 Seater SofaRM 100
2 Seater SofaRM 200
3 Seater SofaRM 300
L-shape /Sectional SofaRM 300 – 350
Sofa BedRM 300
King BedRM 250
Queen BedRM 250
Single/Super Single BedRM 250
Dining Table (Glass)RM 150
Dining Table (Wood)RM 100
Dining ChairRM 30
WardrobeRM 150
SideboardRM 150
  • The above rate for disposal charges is for item(s) that can be dismantled only (customer must confirm that the item(s) can be dismantled).
  • In the case that customer(s) is unsure whether the item(s) can be dismantled or not, please get advice from our delivery/retail team as the disposal charges might be different or additional charges might be incurred.
  • Customer(s) MUST inform our delivery team/retail team in advance if there are item(s) for disposal.
  • Disposal can only be done during the same Arturo delivery trip.
  • Disposal fee must be made to Arturo at least 3 days before the delivery/disposal date.
  • Disposal fee is maxed RM 500 at one time/address.
  • Relocation fee is RM150 within 50km.