Delivery Guide

Affordable And Safe Delivery Straight To Your Home!


Delivery Within Peninsular Malaysia

ZoneLocationFREE Delivery For Purchase AboveNormal Delivery Rate (RM)Special Delivery Rate (RM)
KVKlang Valley, Puncak Alam, Rawang, Semenyih, Lenggeng, Mantin, Beranang, Nilai, Sepang2,00080150
AKuala Selangor, Seremban, Senawang, Ijok, Jeram, Bukit Beruntung, Sendayan, Kerling, Kuala Kubu Bahru, Batang Kali, Hulu Yam, Kuala Pilah, Port Dickson, Senawang, Lukut, Labu5,000180280
BMelaka, Kuala Klawang, Simpang Pertang, Kemayan, Linggi, Bahau, Jempol, Rembau, Kuala Pilah, Gemencheh, Johol, Tampin, Sekincan, Sg. Besar, Sabak Bernam8,000280500
 Perak – Ipoh, Slim River, Gopeng, Kampar, Sungkai, Behrang, Tanjung Malim8,000280600
 Perak – Other Parts of Perak8,000380800
CPahang8,000380800
 Johor8,000380800
 Penang8,000380800
DKedah10,0005501200
 Terengganu10,0006501300
 Kelantan10,0007501500
 Perlis10,0007501500
ELangkawi30,000N/A4500
  • Our normally delivery rate is base on our schedule where we time your delivery together with other customers in your location.
  • Delivery by truck is available for delivery on Monday-Saturday excluding public holiday. Delivery request or arrangement can be arranged by WhatsApp 011-5915 3388 or emailing us at hello@arturo.com.my after completing your online transaction.
  • In a typical scenario, you can expect delivery within 5 – 10 working days for KV, Zone A & B and 10 – 15 working days for Zone C, D & E depending on stock availability and status.
  • Self-assembly is required for most of our items unless stated otherwise. Assembly service is available with a minimal fee and varies according to item and purchase value. Do consult us for an official quote for our installation service.
  • Our delivery fee is base on per trip basis regardless of quantity of items. The more you buy the better the value and savings you get from us!
  • Delivery rate above excludes delivery to islands without linked bridge.
  • Do note that delivery time frame will be extended if you do not accept the first delivery truck schedule especially if your location is situated outside Klang Valley.
  • If you wish to pick your own delivery date/ or have any other special request, a separate delivery fee will apply. Kindly refer to our Special Delivery Fee column for reference.
  • For any other issues or request, please do not hesitate to call or WhatsApp us at 011-5915 3388.

Storage of Goods

  • We understand that at times you are not ready to receive the item upon ordering due to circumstances like renovation, etcetera.
  • We are ready to assist you by offering you up to 6 months storage (without any charges) as part of our value-added service to you, our customer.
  • Should your storage period exceeds 6 months period, we will then be charging you a storage fee base on the structure below

Storage Fee Applicable after 6 months complimentary storage period

RM1 – RM5,000RM100 per week 
RM5,001 – RM10,000RM150 per week
RM10,001 – RM15,000RM200 per week
RM15,001 – RM20,000RM250 per week
>RM20,000RM300 per week

Note :

  • Whilst we do our best to ensure items are safely stored, we strongly advise against pro-long storage of merchandise as this increases risk of item being damaged due to movements and inherent condition of warehouses.