If you decide your piece isn’t quite right, you have up to 3 days from the date of delivery to return your item(s).
You can return the furniture product for any reason — even if you just change your mind. To ensure a successful return, please make sure that your piece is in as-new condition, and that you have the original packaging. All returns will incur a return collection fee (refer below) and an administrative fee of 10% – 20% depending on item(s) amount.
Returns must be made in the original packaging. If you no longer have the original packaging, there is an additional MYR50 – RM 150 per item repackaging fee subjective to the size of the item.
Once the item is back at our warehouse it will be inspected by our team. Provided it is in as-new condition we will issue a refund less administrative fees, repackaging fees (if applicable), and collection fees.
Note: NOT entitled for MADE TO ORDER / PREORDER item(s) /Home Decor & Accessories.